Bespoke Business Process Outsourcing
Why Choose Us
- Multi-tasking Bilingual (Mandarin & English) team to attend to both your English and Chinese customer’s needs.
- Qualified Customer Service team guaranteed to ensure the highest level of Customer experience.
- PDPA and GDPR best practices, ensuring that your customers’ data are secure.
- Bespoke outsourcing for complicate processes and multitasking positions.
- Cost effective outsourcing solutions for Startup, SME and MNC.
- Develop your business in China with a bilingual team.
Our Services
![Multi-tasking Bilingual Team](https://smcbpo.com/wp-content/uploads/2024/04/bilingual-call-centre-outsourcing.png)
Bilingual Call Centre Outsourcing
![](https://smcbpo.com/wp-content/uploads/2024/04/e-commerce-support.png)
Bilingual E-commerce Support
![](https://smcbpo.com/wp-content/uploads/2024/04/Bilingual-Live-Chat-Support.png)
Bilingual Live Chat Support Outsourcing
![](https://smcbpo.com/wp-content/uploads/2024/04/social-sharing.png)
Bilingual Social Media Customer Service
![](https://smcbpo.com/wp-content/uploads/2024/04/email-support.png)
Bilingual Email Support Outsourcing
![](https://smcbpo.com/wp-content/uploads/2024/04/back-office.png)
Back Office Service
![](https://smcbpo.com/wp-content/uploads/2024/04/pre-sales-support.png)
Bilingual Pre-sales Support Outsourcing
Why Should You Outsource Your Business Process.
- Cost Reduction (Management Time/Human resource cost)
- Business Continuity
- After Office Hours Support
- Focus on core business
- Keep all your conversations secure
- Bilingual customer support
Learn More
Send Us a Message
Don’t hesitate to reach out with the contact information below, or send a message using the form.